The Indian Real estate industry is one of the largest sectors in the country. The contribution of the real estate sector to India’s gross domestic product (GDP) has been estimated around 6.5 to 7 per cent and the segment is expected to generate millions of jobs. A healthy lifestyle will be a key criterion for homebuyers in the post-COVID era. Resultantly, preferences will tilt towards larger homes in self-contained complexes with facilities like gym, green open spaces and access to daily necessities. Moreover, with work from home becoming a reality, product metrics are likely to change. Cloud Contact centre’s will help to provide real estate services more efficiently and effectively than ever before. A phone call is usually the first point of contact for a potential lead and with Kommuno, customer experience will be improved, thereby leading to a faster sale.
Create an IVR menu for your customers, to direct their calls for enquiry / discussions around their preferred properties
Make use of multiple channels like Voice, SMS, whatsapp etc to engage your customer. Don’t restrict your business to one channel
Eliminate the mammoth task of manual dialling. Follow up with all your business leads with our super auto dialer facility
Allocate an expert to every customer, so that if the customer call again, they can get to speak with the same expert
Easy and flexible integration with existing CRM to keep customer information handy at all times, and for easy updating
Ensure complete data security of your customers by masking the CLI when they call. If your employees leave, your customers doesn’t